Terms Of Service
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Terms Of Service
Last Updated: December 1, 2016
Qube designs products that light up your home smartly. These Terms of Service (“Terms”) govern your use of our smart lighting products, our websites, including www.qube-smarthome.com, the software embedded in Qube devices, the Qube Home Cloud software, the Qube mobile applications, memberships, and other Qube services (collectively, the “Qube Service”).
You must accept these Terms to create a Qube account and to use the Qube Service. If you do not have an account, you accept these Terms by visiting www.qube-smarthome.com or using any part of the Qube Service. IF YOU DO NOT ACCEPT THESE TERMS, DO NOT CREATE AN ACCOUNT, VISIT WWW.QUBE-SMARTHOME.COM OR USE THE QUBE SERVICE.
These Terms May Change
These Terms will change over time. If we make minor changes to the Terms without materially changing your rights, we will post the modified Terms on www.qube-smarthome.com. We will notify you by email, through the Qube Service, or by presenting you with a new Terms of Service to accept if we make a modification that materially changes your rights. When you use the Qube Service after a modification is posted, you are telling us that you accept the modified terms.
Who Can Use Qube?
You may use the Qube Service if you are over 13 years of age and are not barred from receiving services under applicable law. You may connect to the Qube Service using a device that is manufactured, distributed, or sold by or on behalf of Qube; the Qube mobile applications; the Qube Cloud software; approved third-party applications; or www.Qube-smarthome.com (“Authorized Connections”). You may not connect to the Qube Service with any device that is not manufactured, distributed, or sold by or on behalf of Qube (such as a knockoff or counterfeit version of a Qube Product); otherwise intends to resemble or purports to be a Qube Product; or any unauthorized application or third party connection. Any violation or attempted violation of this provision may result in the immediate termination of your ability to access the Qube Service. If you have questions about whether a product or application qualifies as an Authorized Connection, please contact firstname.lastname@example.org.
Creating an Account
Full use of the Qube Service requires that you create an account by providing us with a valid email address and strong password. You are responsible for all activity that occurs in association with your account. Qube is not liable for any loss or damages caused by your failure to maintain the confidentiality of your account credentials.
We may need to contact you about your use of the Qube Service. These communications are part of the Qube Service and you may not opt-out from receiving them. You can manage and opt-out from receiving other communications and keep your email address up-to-date from your account settings.
Full use of the Qube Service is dependent upon your use of a computer with adequate software or a supported mobile device and Internet access. The maintenance and security of this equipment may influence the performance of the Qube Service and it is your responsibility to ensure the equipment’s functionality.
Posting Your Content On The Qube Service
You may post photos to the Qube Service. You retain all rights to Your Content that you post to the Qube Service. By making Your Content available on or through the Qube Service you grant to Qube a non-exclusive, transferable, sublicensable, worldwide, royalty-free license to use, copy, modify, publicly display, publicly perform and distribute Your Content only in connection with operating and providing the Qube Service.
You are responsible for Your Content. You represent and warrant that you own Your Content or that you have all rights necessary to grant us a license to use Your Content as described in these Terms. You also represent and warrant that Your Content and the use and provision of Your Content on the Qube Service will not: (a) infringe, misappropriate or violate a third party’s patent, copyright, trademark, trade secret, moral rights or other intellectual property rights, or rights of publicity or privacy; (b) violate, or encourage any conduct that would violate, any applicable law or regulation or would give rise to civil liability; (c) be fraudulent, false, misleading or deceptive; (d) be defamatory, obscene, pornographic, vulgar or offensive; (e) promote discrimination, bigotry, racism, hatred, harassment or harm against any individual or group; (f) be violent or threatening or promote violence or actions that are threatening to any person or entity; or (g) promote illegal or harmful activities or substances.
You also agree that Your Content will comply with the following community guidelines:
“Qube Content” includes any text, graphics, images, music, software, audio, video, works of authorship of any kind, and information or other materials that are posted, generated, provided or otherwise made available through the Qube Service to you. Except for Your Content, Qube Content, the Qube Service and its underlying technology are protected by copyright, trademark, patent, intellectual property, and other laws of the United States and foreign countries. You agree not to remove, change or obscure any copyright, trademark, service mark or other proprietary rights notices incorporated in or accompanying the Qube Service.
What You Can Do On The Qube Service
The Qube Service is intended for your personal, non-commercial use.
Qube grants you a limited, non-exclusive, non-transferable, non-sublicensable license to (1) access and view the Qube Content, (2) access and use the software and mobile applications provided by the Qube Service, and (3) use the software that is embedded into Qube products as authorized in these Terms. This license is provided solely for your personal use and enjoyment of the Qube Service as permitted in these Terms.
You will not use, copy, adapt, modify, prepare derivative works based upon, distribute, license, sell, transfer, publicly display, publicly perform, transmit, broadcast or otherwise exploit the Qube Content, Qube Service or any portion thereof, except as expressly permitted in these Terms. No licenses or rights are granted to you by implication or otherwise under any intellectual property rights owned or controlled by Qube or its licensors, except for the licenses and rights expressly granted in these Terms.
Things You Cannot Do On The Qube Service
Except to the extent permitted by law, you may not perform, attempt to perform, or encourage or assist others in performing any of the following while accessing or using the Qube Service: (1) use, display, mirror or frame the Qube Service or any individual element within the Qube Service, Qube’s name, any Qube trademark, logo or other proprietary information, or the layout and design of any page or form contained on a page, without Qube’s express written consent; (2) access or tamper with non-public areas of the Qube Service, Qube’s computer systems, or the technical delivery systems of Qube’s providers; (3) test the vulnerability of any Qube system or breach any security or authentication measures; (4) circumvent any technological measure implemented by Qube or any of Qube’s providers or any other third party (including another user) to protect the Qube Service or Qube Content; (5) access the Qube Service or Qube Content through the use of any mechanism other than through the use of an Authorized Connection, Qube Service or Qube API; or (6) modify, decompile, disassemble, reverse engineer, tamper with or otherwise attempt to derive the source code of any software that Qube provides to you or any other part of the Qube Service.
Our Enforcement Rights
We are not obligated to monitor access or use of the Qube Service, Qube Content, or Your Content or to review or edit any Qube Content or Your Content, but we have the right to do so for the purpose of operating the Qube Service, to ensure compliance with these Terms, and to comply with applicable law or other legal requirements. We may consult with and disclose unlawful conduct to law enforcement authorities; and pursuant to valid legal process, we may cooperate with law enforcement authorities to prosecute users who violate the law. We reserve the right (but are not required) to remove or disable access to the Qube Service, any Qube Content, or Your Content at any time and without notice, and at our sole discretion, if we determine that the Qube Content, Your Content, or your use of the Qube Service is objectionable or in violation of these Terms. We have the right to investigate violations of these Terms and any conduct that affects the Qube Service.
Use The Qube Service At Your Own Risk
Our goal is to provide helpful and accurate information on the Qube Service, but we make no endorsement, representation or warranty of any kind about any Qube Content, information, services or recommendations.
We are not responsible for the accuracy, reliability, effectiveness, or correct use of information you receive through the Qube Service. Maps, directions, and other GPS or navigation data, including data relating to your current location, or even lighting status may be unavailable, inaccurate or incomplete. If you rely on any Qube Content or the Qube Service, you do so solely at your own risk.
Qube respects copyright law and expects its users to do the same. It is Qube’s policy to terminate in appropriate circumstances account holders who repeatedly infringe the rights of copyright holders. Please see Qube’s Copyright Policy.
Additional Policies Apply To Product Orders
Qube’s Terms of Sale and Return Policy and Warranty apply to purchases made through the Qube store at www.qube-smarthome.com. All orders placed are subject to Qube’s acceptance. We may accept, decline, or place limits on your order for any reason.
Feedback And Submissions Policy
If you submit comments, ideas, or feedback to us, you agree that we can use them without any restriction or compensation to you. We do not waive any rights to use similar or related ideas or feedback previously known to us, developed by Qube, or obtained from sources other than you. Our Feedback and Submissions Policy is also part of the Terms.
Contests And Giveaways
Additional terms and conditions may apply to contests, giveaways and other promotions sponsored by Qube and its partners. It is your responsibility to carefully review those terms and conditions.
You Agree to Receive Alerts And Notifications
As part of your use of the Qube Service, you may receive notifications, text messages, alerts, or emails. You agree to the receipt of these communications. You can control receipt of non-service related communications from your account settings. You are responsible for any messaging or data fees you may be charged by your wireless carrier.
We Are Not Responsible For Third-Party Links On The Qube Service
The Qube Service contains links to third-party websites, apps, services and resources (collectively “Third-Party Services”) that are not under Qube control. We provide these links only as a convenience and are not responsible for the content, products or services that are available from Third-Party Services. You acknowledge sole responsibility and assume all risk arising from your use of any Third-Party Services.
Qube Does Not Control Third-Party Services That You Link With Your Qube Account
Changes To The Qube Service
Qube may change or discontinue, temporarily or permanently, any feature or component of the Qube Service at any time without notice. Qube is not liable to you or to any third party for any modification, suspension or discontinuance of any feature or component of the Qube Service. We reserve the right to determine the timing and content of software updates, which may be automatically downloaded and installed by Qube products without prior notice to you.
If you violate these Terms, we reserve the right to deactivate your account or terminate these Terms, at our sole discretion, at any time and without notice or liability to you. Upon any such termination, we may delete Your Content and other information related to your account. You may cancel your account at any time by contacting Customer Support. Upon any termination, discontinuation or cancellation of the Qube Service or your account, the following provisions of these Terms will survive: Posting Your Content On The Qube Service; Qube’s Rights; Our Enforcement Rights; Termination; Disclaimers; Indemnity; Limitation of Liability; Dispute Resolution; and General Terms.
THE QUBE SERVICE AND QUBE CONTENT ARE PROVIDED “AS IS,” WITHOUT WARRANTY OF ANY KIND. WITHOUT LIMITING THE FOREGOING, WE EXPLICITLY DISCLAIM ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, QUIET ENJOYMENT OR NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE. We make no warranty that the Qube Service or Qube Content will meet your requirements or be available on an uninterrupted, secure, or error-free basis. We make no warranty regarding the quality, accuracy, timeliness, truthfulness, completeness or reliability of the Qube Service or any Qube Content. You acknowledge and agree that if you rely on any Qube Content or the Qube Service, you do so solely at your own risk.
You will indemnify and hold harmless Qube and its officers, directors, employees and agents, from and against any claims, disputes, demands, liabilities, damages, losses, and costs and expenses, including, without limitation, reasonable attorneys’ fees arising out of or in any way connected with (i) your access to or use of the Qube Service, (ii) Your Content, or (iii)your breach of any warranties made by you hereunder or your violation of any other provision of these Terms. We reserve the right to assume control of the defense of any third-party claim that is subject to indemnification by you, in which event you will cooperate with us in asserting any available defenses.
Limitation Of Liability
NEITHER QUBE, ITS SUPPLIERS OR LICENSORS, NOR ANY OTHER PARTY INVOLVED IN CREATING, PRODUCING, OR DELIVERING THE QUBE SERVICE WILL BE LIABLE FOR ANY INCIDENTAL, SPECIAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS, LOSS OF DATA OR GOODWILL, SERVICE INTERRUPTION, COMPUTER DAMAGE OR SYSTEM FAILURE OR THE COST OF SUBSTITUTE SERVICES ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR FROM THE USE OF OR INABILITY TO USE THE QUBE SERVICE, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT QUBE HAS BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE, EVEN IF A LIMITED REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
IN NO EVENT WILL QUBE’S TOTAL LIABILITY ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR FROM THE USE OF OR INABILITY TO USE THE QUBE SERVICE EXCEED THE AMOUNTS YOU HAVE PAID TO QUBE FOR USE OF THE QUBE SERVICE OR ONE HUNDRED DOLLARS ($100), IF YOU HAVE NOT HAD ANY PAYMENT OBLIGATIONS TO QUBE, AS APPLICABLE.
THE EXCLUSIONS AND LIMITATIONS OF DAMAGES SET FORTH ABOVE ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN QUBE AND YOU.
You agree that any dispute between you and Qube arising out of or relating to these Terms of Service, the Qube Service, or any other Qube products or services (collectively, “Disputes”) will be governed by the arbitration procedure outlined below.
Governing Law: The Terms of Service and the resolution of any Disputes shall be governed by and construed in accordance with the laws of the State of California without regard to its conflict of laws principles.
Informal Dispute Resolution: We want to address your concerns without needing a formal legal case. Before filing a claim against Qube, you agree to try to resolve the Dispute informally by contacting email@example.com. We'll try to resolve the Dispute informally by contacting you through email. If a dispute is not resolved within 15 days after submission, you or Qube may bring a formal proceeding.
We Both Agree To Arbitrate: You and Qube agree to resolve any Disputes through final and binding arbitration, except as set forth under Exceptions to Agreement to Arbitrate below.
Opt-out of Agreement to Arbitrate: You can decline this agreement to arbitrate by contacting firstname.lastname@example.org within 30 days of first accepting these Terms of Service and stating that you (include your first and last name) decline this arbitration agreement.
Arbitration Procedures: The American Arbitration Association (AAA) will administer the arbitration under its Commercial Arbitration Rules and the Supplementary Procedures for Consumer-Related Disputes. The arbitration will be held in the United States county where you live or work, San Francisco, California, or any other location we agree to.
Arbitration Fees: The AAA rules will govern payment of all arbitration fees. Qube will pay all arbitration fees for claims less than $500. Qube will not seek its attorneys' fees and costs in arbitration unless the arbitrator determines that your claim is frivolous.
Exceptions to Agreement to Arbitrate: Either you or Qube may assert claims, if they qualify, in small claims court in San Francisco (CA) or any United States county where you live or work. Either party may bring a lawsuit solely for injunctive relief to stop unauthorized use or abuse of the Qube products or Qube Service, or infringement of intellectual property rights (for example, trademark, trade secret, copyright or patent rights) without first engaging in arbitration or the informal dispute-resolution process described above.
No Class Actions: You may only resolve Disputes with Qube on an individual basis, and may not bring a claim as a plaintiff or a class member in a class, consolidated, or representative action. Class arbitrations, class actions, private attorney general actions, and consolidation with other arbitrations aren't allowed under our agreement.
Judicial Forum for Disputes: In the event that the agreement to arbitrate is found not to apply to you or your claim, you and Qube agree that any judicial proceeding (other than small claims actions) will be brought in the federal or state courts of San Francisco County, California. Both you and Qube consent to venue and personal jurisdiction there. We both agree to waive our right to a jury trial.
Limitation on Claims: Regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to your use of the Qube products or Qube Service must be filed within one (1) week after such claim or cause of action arose, or else that claim or cause of action will be barred forever.
Except as otherwise stated herein, these Terms constitute the entire and exclusive understanding and agreement between Qube and you regarding the Qube Service, and these Terms supersede and replace any and all prior oral or written understandings or agreements between Qube and you regarding the Qube Service and Qube Content. If for any reason a court of competent jurisdiction finds any provision of these Terms invalid or unenforceable, that provision will be enforced to the maximum extent permissible and the other provisions of these Terms will remain in full force and effect.
You may not assign or transfer these Terms, by operation of law or otherwise, without Qube’s prior written consent. Any attempt by you to assign or transfer these Terms, without such consent, will be null. Qube may freely assign or transfer these Terms without restriction. Subject to the foregoing, these Terms will bind and inure to the benefit of the parties, their successors and permitted assigns.
Any notices or other communications provided by Qube under these Terms, including those regarding modifications to these Terms, will be given: (i) via email; or (ii) by posting to the Qube Service. For notices made by e-mail, the date of receipt of the message will be deemed the date on which such notice is transmitted.
Qube’s failure to enforce any right or provision of these Terms will not be considered a waiver of such right or provision. The waiver of any such right or provision will be effective only if in writing and signed by a duly authorized representative of Qube. Except as expressly set forth in these Terms, the exercise by either party of any of its remedies under these Terms will be without prejudice to its other remedies under these Terms or otherwise.
Additional Terms May Apply
Additional terms may apply to certain products or services. In the event that there is a conflict between these Terms and any additional terms, the additional terms will control.
Please contact us if you have any questions about these Terms.